We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED VISIT IN OUR WEBSITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
Direct Colors Inc. is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which are definitely not current and is provided for reference only. We reserve the right to modify the contents of this site at any time without obligation on our end to update any information on the site. You understand and agree that it is your responsibility to monitor changes to the site.
Direct Colors Inc. grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent from our company. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from our company.
The right to access our corporate website does not include any resale or commercial use of our site or its contents nor allows you to download or copy any account information for the benefit of another merchant.
Any unauthorized use terminates the permission or license granted by Direct Colors Inc..
The List Price displayed for products on our website represents the full retail price listed on the product itself. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. In cases of mispriced in our catalogs in which the item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.
You shall not use our company logo or other proprietary graphic to link to this Site without the express written permission of Direct Colors Inc.. Further, you may not frame any trademark, logo or other proprietary information, including the Images Content, without our express written consent.
We make no claim or representation regarding, and accepts no responsibility for, directly or indirectly, the quality, content, nature or reliability of third-party websites accessible by hyperlink from the Site, or websites linking to the Site. Such sites are not under the control of our company and we shall not responsible for the contents of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. You hereby acknowledge and agree that we are not responsible for the availability of such external websites or resources, its content, including, without limitation, any link contained in such content, or any changes or updates to such content. If you decide to access links to third-party Web sites, you do so at your own risk. Any concerns regarding any external link should be directed to the relevant site administrator or web master.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. DIRECT COLORS INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DCI OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. DCI DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of Direct Colors Inc.. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
Failure of Direct Colors Inc. to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
This Agreement shall be governed by and construed in accordance with the substantive laws of Oklahoma, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Oklahoma, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
We offer a limited warranty on our products, but do not guarantee the final outcome due to different application techniques, concrete batches and slabs. While the vast majority of projects produce beautiful finishes, each application is unique and will have different, sometimes unexpected results.
Damage to packages, though rare, does occur. Direct Colors Inc. provides the claims resolution service when damage occurs. Our shipping department will re-ship as soon as a final determination by the shipping company is made. While we make every effort to see that packages are delivered in a timely manner, we have no control over the shipment after it leaves our facility. Tracking numbers are provided by email to allow customers the opportunity to follow the progress of their packages online. If the customer receives a damaged package, he or she should contact Direct Colors immediately for resolution.
Unused, unopened products may be returned and refunded excluding the shipping charge and a 20% restocking fee. A refund will be issued only if the customer has contacted our shipping/returns department prior to returning the package. Please include your name, address, phone number and date of purchase for refunds.
Products cannot be refunded 45 days after the original purchase date. If materials are returned without prior consent from Direct Colors, no refund will be given. NO EXCEPTIONS!
Due to US Department of Transportation regulations, acid stain in 5-gallon containers cannot be returned due to its hazardous status. Packages containing acid stain and marked “OMRD” on the box must be shipped from a UPS or FedEx hub to return. UPS stores or other similar designated shipment points are not considered a hub.
Partially used or opened products cannot be returned.
Please contact us at (405) 275-6657 or at email@example.com with questions or for authorization before returning any products so we will expect your inbound package, re-ship if required or refund your purchase.
Note: Unused specialty items like custom concrete pigment, liquid colored antique, or tinted concrete sealer cannot be returned or refunded under any circumstances.
All transit times are in business days only. Unless specified when the order is placed, UPS ground services offer no weekend delivery unless paying for premium services. Direct Colors Inc. ships from Shawnee, Oklahoma 45 miles Southeast of Oklahoma City.
Shipping is free for all orders over $25 shipped within the contiguous United States, except for orders of concrete overlay and/or concrete countertop mix. Shipping charges for these items will be accessed and added to the total cost of the order before shipping. (Free Shipping excludes Alaska, Hawaii, Puerto Rico and other US Territories). Because we offer this discount, we reserve the right to ship the packages by the least expensive and reliable means possible. This includes shipments by an 18-wheel tractor-trailer. If you are unable to receive shipments via tractor-trailer, you may be required to pay the difference between the freight and ground shipping quotes.
Free Same-Day Shipping
Orders weighing less than 200 pounds are generally shipped within 24 hours. If an order is placed before 2 p.m. CST, it is generally shipped out the same day. Orders made later will usually be shipped the next business day. The majority of orders will be shipped via UPS Ground Service or US Postal Service.
All customer shipping information must be correct when online and phone orders are placed. Direct Colors will assess a per package fee – based on amount charged by carrier, for address changes after orders have left our facility. An email with tracking numbers for each package will be sent to the customer when the package is shipped.
Example: An order is placed in Miami, FL at 7:00 pm on a Thursday. The order shipped by UPS the next day (Friday) and will be in transit Monday, Tuesday, and arriving sometime on Wednesday depending on weather conditions and the carrier selected.
Typically, orders with a combined weight of over 200 lbs. will be shipped by freight and are handled differently. This requires an 18-wheeler delivery truck, and there will be additional charges for residential/home delivery and other special services. Special freight handling such as Residential Delivery, Delivery Notification or Lift-Gate Services will be billed to the customer.
Package Damage or Loss: Damage to packages, although a rare occurrence, does happen. Direct Colors Inc. provides the claims resolution service when damage occurs. Re-shipment will occur as soon as a final determination by the shipping company is made. While we make every effort to see that packages are delivered in a timely manner, we have no control over the shipment after it leaves our facility. Tracking numbers are provided by email to allow customers the opportunity to follow the progress of their packages online. Direct Colors Inc. is not liable for packages stolen after delivery.
5-Gallon Containers of Acid Stain Shipped by Ground Service: 5 gallon containers of acid stain require a signature when delivered due to the product’s hazardous nature. The product will not be left at the door without a signature. Arrangements must be made to be present for delivery. Water-based products, such as DCI Water-based Sealer and DCI Floor Polish/Wax, should not be allowed to freeze during the winter. Sealers and waxes do not require a signature at the time of delivery. Please notify us at the time of purchase if special delivery arrangements will need to be made.
For expedited shipping services or for freight shipments, phone (405) 275-6657 | 877-255-2656 to place your order. For all other shipping inquiries, email firstname.lastname@example.org.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.